Fat Cow Web Hosting Review

www.fatcow.com

Overview:

FatCow recently redesigned its webpage. Previously, it had a poor interface, but its new website is a big improvement over the old one. Plans and information can now be easily accessed using a clearer interface. However, it isn't always the home page that makes your buying decision; it is their level of support, features and reliability. With FatCow, they fail to meet that criterion.

Current Specials:

No current specials

Reliability:

With FatCow, our testing website was up most of the time, however, during periods of time when the site was down, we had a difficult time contacting technical support. Technical support would not answer the phone and this was during both peak and non-peak hours. We were wondering if this company even provides tech support. We also sent them an email to confirm our problem and it took a few days before we received a proper response. Overall, the service has been reliable, but the tech support has not.

Technical Support:

Customer relations need major work. So far our contact with customer service has been poor. Null responses and no phone call pickups make this company's support possibly the worst in the industry. Even though they claim to offer 24/7 Chat support and sales, they fail to show up when we access those features. To make matters worst, we were told that they would be available in a minute, but instead they never showed up even after an hour.
Control Panel:

FatCow uses a proprietary control panel made by 4siteinternet. Much to our surprise, it comes loaded with a huge number of features and the navigation menus were easy to understand and use. Icons are created for each features in the control panel and easy to access help information are next to each feature.

Best used for:

Considering the $88 year price, and the service and uptime they showed I would invest my money somewhere else and just fly by this cow.

Click Here To Visit Fat Cow Web Hosting